KOBOLD Instruments Inc • 1801 Parkway View Drive • 15205 Pittsburgh, PA • Tel: +1 412 788 2830 • E-mail: Please activate JavaScript visit koboldusa.com

Quality management

We are a manufacturer of measuring instruments for process control in different industrial sectors worldwide. We do not consider globalization as a threat but embrace it as a challenge and opportunity to continue to establish our position in the market in order to achieve our ambitious annual company objectives. We focus on achieving healthy and stable growth in sales, continuous cost control and the customer being the center of our entire manufacturing and commercial activities or objective targets.
It is our first priority to provide distinguished service and to exceed customer requirements resulting in high customer satisfaction through our product standards and attainments.
We effectively and promptly deal with customer complaints and whilst doing our utmost to minimize future service issues. To manufacture high quality products is one of our main targets. Beyond that, it is our objective to grant short delivery times and to meet guaranteed delivery dates. To achieve these targets we work closely with our suppliers and manufacturing partners. KOBOLD permanently strives for excellent customer relations in the spirit of partnership and pursues a policy of openness, transparent practice and fair competition. Its motivated, responsible and highly qualified staff members ensure a successful handling of the constantly growing challenges of the market and or competition segment.
Our process oriented quality management system requires regularly assessment for realization of our quality objectives. Audits and systematical corrective measure ensure we improve ourselves continuously, and to not only keep our existing high standard but to strive for improvement.

Our production processes adheres to the legal regulations and other valid standards in the sector of environment protection and work safety. It also assures the implementation of regularly risk assessments in addition to the objective to eliminate potential hazards in the work place and to produce our products in an environmentally friendly way.
Our focus is on the social and ecological sustainability.

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